Terms & Conditions

Terms and Conditions and Privacy Policy

My Chocolate Limited is incorporated in England & Wales under number 05421757 with its registered 10c Branch Place, London N1 5PH.

STANDARD TERMS AND CONDITIONS OF BUSINESS VALID FROM FEBURAY 2014

• “we”, “us”, “our” “The Company” “The Chocolate Hedgehog” and “Service” means My Chocolate Limited;

• “you” and “your” means the customer

“Product” means Your Chocolate Making Party Kit and all items sold through The Chocolate Hedgehog

These Terms and Conditions supersede any other terms and conditions previously published and constitute the entire understanding and agreement between you and us.

Price
All prices are expressed in pounds sterling and are subject to value added tax when stated by the company. We reserve the right to change our prices at any time.

Payment
We accept payment by credit card or debit card.Full payment must be received at the time of ordering.

Our Service
We reserve the right to withdraw or amend the services we provide without notice. We will not be liable if for any reason any of the Services are unavailable at any time or for any period.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms and Conditions.

Intellectual property rights
We own, or are the licensee to, all right, title and interest in and to the Service, including all rights under patent, copyright, trade secret or trademark law, and any and all other proprietary rights, including all applications, renewals, extensions and restorations thereof.

Disclaimer of Warranties and limitation of liability
(i)To the fullest extent permitted by applicable laws, we disclaim responsibility for any harm resulting from your use of any part of the Service.

(ii) Neither we nor our licensors are liable to you or any user for any use or misuse of the Service. Such limitation: (a) includes direct damages, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised of the possibility of such damages); (b) includes indirect, incidental, consequential, special, exemplary and punitive damages, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised of the possibility of such damages); (c) applies whether damages arise from use or misuse of and reliance on this Service, from inability to use the Service, or from the interruption, suspension or termination of the Service (including any damages incurred by third parties).

(iii) Nothing in these Customer Terms shall limit or exclude our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees or for any other liability that cannot be limited or excluded by law.

Refusal of transaction
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of so refusing or by reason of unwinding or suspending any transaction after processing has begun.

Delivery
Deliveries are made via Royal Mail and are tracked.

Import regulations and duty
If you order goods for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Feedback
General comments about the Service are always welcome. Please contact us.

Nuts, Nut Products and Food Allergies
The kit contains diary, soya and nuts

Limitation of our Liability
Nothing in these Terms and Conditions restricts or excludes our liability to you for death or personal injury caused by our negligence. Nothing contained in these Terms and Conditions shall affect your rights as a consumer under the Unfair Contract Terms Act 1977 or any regulations made under it including the Unfair Terms in Consumer Contracts Regulations 1994.

Subject to the above, we shall not be liable for any losses, damages, costs, claims, expenses or liabilities whatsoever arising out of or in connection with the acts, errors or omissions of third parties. In no event shall we be liable for any loss of profits or indirect or consequential loss or damages whatsoever incurred by you in respect of any claim made against you by any third party in connection with your use of the Services. Other than in the case of death or personal injury caused by our negligence, our aggregate liability to you shall in no circumstances exceed the price paid by you for the Services which gives rise to such liability in respect of an occurrence or series of occurrences.

Force Majeure
If we are prevented from performing our obligations to you by any factor beyond our reasonable control including, without limitation, an Act of God, flood, earthquake, war, insurrection, terrorism, sabotage, civil disorder, hooliganism, labour dispute, lightening, snow, ice or other inclement weather, fire, acts of Government or regulatory authority, power failure, satellite or cable malfunction (each a Force Majeure Event), we reserve the right to cancel or delay an order.

General
All headings in these Terms and Conditions are for ease of reference only and shall not affect the contractual relationship between you and us. Should any provision of these Terms and Conditions be or become void or unenforceable, then such provision shall to the extent of such invalidity or unenforceability be deemed severable and shall not affect any other provision of these Terms and Conditions. No waiver or forbearance by us (whether express or implied) in enforcing any of our rights under these Terms and Conditions shall prejudice our rights to do so in the future. For the purposes of the Contract (Rights of Third Parties) Act 1999 it is agreed by us that nothing in these Terms and Conditions shall confer on any third party any right to enforce or any benefit of any provision of these Terms and Conditions that may be concluded by them. The terms and conditions of use of The Chocolate Hedgehog website (including the privacy policy) form part of these Terms and Conditions.

Correspondence
If you have any suggestions, complaints or other feedback, please contact us on info@thechocolatehedgehog.co.uk

 

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